COCTEAUfest Online Shop: Frequently Asked Questions

If you have any unanswered questions about your purchases, this is hopefully where you'll find your answers!





.. and others

What type of payments do you accept?
Currently the ONLY acceptable payment method for your purchases is online with a PayPal account.

What is a PayPal account?
PayPal allows you to pay for your purchases online using your credit card. It is a safe and secure method of payment. For more information, please visit their official website: paypal.com.

Where will you ship items?
Items can be shipped anywhere in the world. Please make sure you select the appropriate shipping location when you are buying your items.

How long will it take to receive my items?
Please allow up to six weeks for shipping.

Can I get a receipt?
Once you have successfully made your online payment you will automatically receive an email notification of your payment from PayPal. Please keep this notification as proof of payment as no other invoice or receipt will be issued.